Questions and answers
Personal rentals and event rentals. Not answered here? Call and ask a person.
Personal rentals
Not answered here? Call and ask a person.
How do I rent a scooter or wheelchair for a few days?
Send a quote request or call. A person calls you back to confirm the dates, the equipment and pickup or delivery.
Do you deliver?
Delivery availability is confirmed for each request. Put your ZIP code in the form and we tell you what we can do when we call back.
Where do you serve?
Raleigh, Durham, Cary and nearby Triangle towns. Not sure if your town is covered? Send a request with your ZIP code and we will tell you.
Why is there no price list?
Prices depend on your dates, the equipment and pickup or delivery. Ask for a quote and we get back to you within 24 hours with the price.
What if I am not sure what I need?
Tell us about the outing and how far you expect to go. We go over the scooter and wheelchair options on the call. Talk to your doctor or therapist if you are unsure what you need.
At events
Not answered here? Call and ask a person.
Scooters
Will someone show me how to drive it?
Yes. Our staff show you the controls before you go. You can sit on a scooter first to make sure it fits.
Where do I pick up a scooter?
Pickup locations are inside or right at the gates of participating events. Each event guide lists the exact spot.
What should I bring?
Bring the ID and the payment or collateral listed for your event. At the NC State Fair, bring a driver's license or federal ID. A passport or military ID works.
How do I ride safely?
One person per scooter. No standing on the back. Keep away from stairs. Tell our staff about a hazard or a problem with the scooter. Our staff cannot lift or transfer guests.
Wheelchairs
Are multiple wheelchair sizes available?
Multiple sizes are offered at participating events, based on availability.
Are leg lifts available?
Leg lifts and foot rests may be available. Ask on-site staff about current equipment.
How do I find the rental location?
Each event guide lists the current pickup location and contact number.
Strollers and child transport
What child transport options are available?
Single and double strollers are offered at participating events, with CuddleCars at selected events.
How fast do you reply to a request?
We get back to you within 24 hours. Need an answer sooner? Call (919) 533-8846.